Terms of Service

Last Updated: August 2026

Welcome to Fem Store. These Terms of Service govern your use of our website, femstore.co.in, and your purchase of products from our store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.

1. About Fem Store

Fem Store is an online fashion and lifestyle store offering a curated range of watches, footwear, sunglasses, and fashion accessories for men and women.

Our primary product category is watches, with additional fashion products selected to complement different styles and everyday looks.

Store: Fem Store
Website: femstore.co.in
Email: femstoreweb@gmail.com
Phone / WhatsApp: +91 7990 865376

2. Using Our Website

You agree to use the Fem Store website only for lawful purposes.

You must not:

Use our website for fraudulent or unlawful activities.
Attempt to interfere with the security or functionality of the website.
Copy, reproduce, or misuse our website content without permission.
Submit false, misleading, or unauthorized information.
Attempt to gain unauthorized access to any part of our website or systems.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to display product images, descriptions, specifications, colors, sizes, and other information as accurately as possible.

However, minor differences may occur due to:

Screen and device settings
Lighting conditions in product photography
Manufacturing variations
Product batches
Display resolution

Such minor variations do not necessarily constitute a product defect.

Customers are encouraged to carefully review the product details, available options, size information, and specifications before placing an order.

4. Product Availability

All products are subject to availability.

We may:

Limit the quantity of products available for purchase.
Update or discontinue products without prior notice.
Change product specifications or pricing when necessary.
Cancel an order if the requested product becomes unavailable.

If we are unable to fulfill an order after payment has been received, we will communicate the situation and take appropriate action regarding the payment.

5. Pricing

All product prices displayed on our website are subject to change without prior notice.

We make every effort to ensure that product prices and promotional offers are displayed correctly. In the event of an obvious pricing or technical error, Fem Store reserves the right to correct the error and, where necessary, cancel the affected order.

Any applicable shipping charges, taxes, discounts, or promotional benefits will be displayed during the relevant stage of checkout.

6. Placing an Order

When you place an order on Fem Store, you are making a request to purchase the selected products.

An order confirmation does not necessarily guarantee final acceptance of the order. We reserve the right to review, accept, reject, or cancel an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspicious or fraudulent activity
Incorrect customer information
Delivery limitations
Technical or payment-related issues

If an order is cancelled after payment has been successfully received, the applicable amount will be handled according to the circumstances and our applicable refund policy.

7. Customer Information

When placing an order, you agree to provide accurate and complete information, including:

Full name
Delivery address
Mobile number
Email address
Payment information where applicable

You are responsible for ensuring that your delivery information is correct.

Fem Store cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

8. Payments

We may offer multiple payment options depending on availability, including online payment methods and Cash on Delivery (COD) where available.

For COD orders, customers agree to remain available to receive the order and pay the applicable amount upon delivery.

Repeated refusal of genuine COD orders or suspicious ordering activity may result in restrictions on future COD availability.

9. Shipping & Delivery

Orders are processed and shipped according to our applicable Shipping Policy.

Delivery timelines are estimates and may vary due to factors such as:

Courier operations
Weather conditions
Public holidays
Remote delivery locations
Transportation disruptions
Incorrect delivery information
Unforeseen circumstances

Once an order has been handed over to the shipping partner, delivery is also subject to the courier company's operations.

For detailed information, please refer to our Shipping Policy.

10. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Customers should carefully review the applicable policy before placing an order.

Where a replacement or return is permitted, customers may be required to provide appropriate information, photographs, videos, packaging details, or other evidence to help us verify the issue.

Products must meet the conditions specified in our applicable return policy.

11. Damaged or Incorrect Products

If you receive a product that appears damaged, defective, or different from what you ordered, please contact Fem Store through our official contact channels as soon as possible.

We may request photographs, videos, order information, packaging details, or other information before determining the appropriate resolution.

Any approved replacement, return, or refund will be handled according to our applicable policy.

12. Promotions & Discount Offers

Fem Store may occasionally provide promotional offers, discount codes, special pricing, or limited-time campaigns.

Promotional offers may be subject to specific conditions, including:

Minimum order values
Product exclusions
Usage limits
Expiry dates
One-time-use restrictions

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

Fem Store reserves the right to modify or discontinue promotional offers at any time.

13. Intellectual Property

All content available on the Fem Store website, including but not limited to:

Logos
Brand name
Product descriptions
Website design
Graphics
Images
Text
Icons
Layouts
Marketing materials

is owned by or licensed to Fem Store, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

14. Third-Party Services & Links

Our website may use third-party services such as payment providers, shipping companies, analytics services, social media platforms, and other technology providers.

Third-party services may operate under their own terms and privacy policies.

Fem Store is not responsible for the independent policies, practices, availability, or content of third-party websites or services.

15. Website Availability

We aim to keep Fem Store accessible and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption
Free from technical errors
Completely secure
Free from bugs or temporary issues

Maintenance, updates, technical problems, server issues, or circumstances beyond our reasonable control may temporarily affect website availability.

16. Limitation of Liability

To the extent permitted by applicable law, Fem Store shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

This includes losses resulting from circumstances beyond our reasonable control, including delays caused by third-party logistics providers, technical failures, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

17. Force Majeure

Fem Store shall not be considered responsible for failure or delay in fulfilling its obligations when caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government restrictions, transportation disruptions, strikes, technical failures, communication failures, or other unforeseen events.

18. Privacy

Your use of Fem Store is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, provide customer support, arrange delivery, and communicate with customers.

Please review our Privacy Policy for further information about how customer information is handled.

19. Changes to These Terms

Fem Store reserves the right to update or modify these Terms of Service when necessary.

Changes will become effective when the updated Terms are published on our website.

We recommend reviewing this page periodically to stay informed about our current terms.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the Fem Store website shall be subject to the jurisdiction of the appropriate courts in India.

21. Contact Us

If you have questions regarding these Terms of Service, an order, or any other matter relating to Fem Store, please contact us.

Fem Store
📧 Email: femstoreweb@gmail.com
📱 Phone / WhatsApp: +91 7990 865376
🌐 Website: femstore.co.in

We’re here to help you shop with confidence.